Terms & Conditions

1. Products & Orders

• We sell heating and ventilation products: fireplaces (wood-burning), thermostats, and exhaust valves.

• Prices in USD. We may correct errors or change prices.

• Product images are illustrative; actual colors may vary due to monitor settings.

• We may cancel orders due to inventory limits, pricing errors, or suspected fraud.

2. User Responsibilities & Safety

⚠️ IMPORTANT SAFETY WARNINGS

For Fireplaces (EPA NSPS & NFPA 211 Compliance):

• Read all installation and operation instructions before first use.

• Installation must comply with all local building codes, NFPA 211, and manufacturer instructions.

• Only EPA-certified models (with EPA certification label) may be sold or installed in most jurisdictions.

• As of 2020, all new wood stoves sold in the U.S. must produce no more than 2.0 grams of particulate matter per hour.

• Do not exceed rated heating capacity.

• Ensure proper chimney and venting installation.

• Keep flammable materials away from fireplace.

• Use only approved fuel (seasoned cordwood). Do not burn trash, plastic, or treated wood.

For Thermostats (Electrical & FCC Compliance):

• Installation should be performed by a qualified electrician or HVAC technician per NEC.

• Turn off power at circuit breaker before installation.

• Do not exceed voltage ratings.

• For smart thermostats: Follow Wi-Fi setup instructions; keep firmware updated.

• FCC Compliance Statement (for smart models): This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• FCC ID: [ID printed on product] – do not remove or alter.

For Exhaust Valves (IMC & ASHRAE Compliance):

• Installation must comply with ICC International Mechanical Code (IMC) requirements.

• Do not exceed rated pressure or temperature limits.

• Ensure proper duct sizing and sealing.

• Periodic maintenance required to maintain efficiency.

3. Safety Standards Compliance

4. FTC EnergyGuide Labeling (16 CFR Part 305)
Thermostats covered by DOE energy conservation standards must bear the FTC EnergyGuide label on packaging disclosing estimated annual energy consumption and operating costs. Labels must be clear, conspicuous, and placed on the product packaging.

5. FCC Compliance Statement
For all smart thermostats and smart fireplace controllers with wireless functionality:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC ID: [ID printed on product]

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

6. California Proposition 65 Warning
Some products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. When applicable, a Proposition 65 warning will be displayed on product pages and packaging.

7. Intellectual Property
All site content is our property and protected by copyright laws.

8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages from product use or misuse (e.g., improper installation, electrical hazards, fire hazards, carbon monoxide risks).

9. Governing Law
Governed by laws of the state in which seller is based.